Learn about our personal data protection rules.
I. General information
1. This privacy policy applies to the website operating at the following URL: quietsolution.pl.
2. The operator of the website and the controller of personal data is: QUIET SOLUTION S.C. TOMASZ DOMAŃSKI I JAKUB PASZYNIN, ul. Piasta 19, 05-820 Piastów, NIP: 5342656752, REGON: 523529922.
3. Contact email address of the operator: tomasz.domanski@quietsolution.pl.
4. The operator is the controller of your personal data with respect to data voluntarily provided on the website.
5. The website uses personal data for the following purposes:
a) Newsletter distribution
b) Online chat communication
c) Handling inquiries via contact forms
d) Preparing, packaging, and shipping goods
e) Fulfilling ordered products
f) Presenting offers or information
6. The website collects information about users and their behavior in the following ways:
a) Through data voluntarily entered in forms, which are then entered into the operator’s systems
b) Through the storage of cookies on end devices (“cookies”)
II. Selected data protection methods used by the operator
1. Login and data entry areas are protected at the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the site are encrypted on the user’s computer and can only be read on the target server.
2. To protect data, the operator regularly creates backup copies.
3. An important element of data protection is the regular updating of all software used by the operator to process personal data, in particular regular updates of software components.
III. Hosting
1. The website is hosted (technically maintained) on the servers of OVH Sp. z o.o.
IV. Your rights and additional information on data use
1. In certain situations, the controller has the right to transfer your personal data to other recipients if necessary to perform a contract concluded with you or to fulfill obligations imposed on the controller. This applies to the following groups of recipients:
a) Hosting company under entrustment agreements
b) Couriers
c) Postal operators
d) Payment operators
e) Online chat operators
f) Authorized employees and associates who use the data to achieve the purpose of the website
g) Companies providing marketing services to the controller
2. Your personal data is processed by the controller no longer than necessary to perform the related activities defined by separate regulations (e.g., accounting rules). With respect to marketing data, the data will not be processed for more than 3 years.
3. You have the right to request from the controller:
a) Access to your personal data
b) Rectification
c) Erasure
d) Restriction of processing
e) Data portability
4. You have the right to object to the processing referred to in point 3.c in relation to the processing of personal data for the legitimate interests pursued by the controller, including profiling. However, the right to object cannot be exercised where there are compelling legitimate grounds for processing that override your interests, rights, and freedoms, in particular the establishment, exercise, or defense of legal claims.
5. You have the right to lodge a complaint against the controller with the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland.
6. Providing personal data is voluntary but necessary to use the website.
7. Automated decision-making, including profiling, may be applied to you in order to provide services under the concluded contract and for the controller’s direct marketing purposes.
8 Personal data may be transferred to third countries within the meaning of data protection regulations. This means that we may transfer them outside the territory of the European Union.
V. Information in forms
1. The website collects information voluntarily provided by the user, including personal data if submitted.
2. The website may also store information on connection parameters (time stamp, IP address).
3. The website, in certain cases, may store information facilitating the linking of form data with the user’s email address completing the form. In such cases, the user’s email address appears within the URL of the page containing the form.
4. Data provided in forms are processed for purposes resulting from the function of the specific form, e.g., for handling business contact requests, account registration, placing an order, etc. Each time, the context and description of the form clearly indicate its purpose.
VI. Administrator logs
1. Information about user behavior on the website may be subject to logging. These data are used for website administration.
VII. Important marketing techniques
1. The operator uses statistical analysis of site traffic via Google Analytics (Google Inc., USA). The operator does not transfer personal data to the operator of this service, only anonymized information. The service uses cookies stored on the user’s end device. With respect to information about user preferences collected by the Google advertising network, the user may view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/.
2. The operator uses remarketing techniques that allow for tailoring advertising messages to user behavior on the website, which may give the impression that personal data of the user are being used to track them, but in practice no personal data are transferred from the operator to advertising operators. The technological condition for such activities is the enabled support of cookies.
3. The operator uses Facebook Pixel. This technology ensures that Facebook (Facebook Inc., USA) knows that a registered person uses the website. In this case, the operator relies on data for which Facebook itself is the controller; the operator does not provide any additional personal data to Facebook. The service uses cookies stored on the user’s end device.
4. The operator uses a solution that monitors user behavior by creating heat maps and recording activity on the website. This information is anonymized before being sent to the service provider, so they cannot identify which natural person it relates to. In particular, passwords and other personal data entered are not recorded.
5. The operator uses a solution that automates website operations with respect to users, e.g., sending an email to a user after visiting a specific subpage, provided that the user has consented to receiving commercial correspondence from the operator.
VIII. Information about cookies
1. The website uses cookies.
2. Cookies are IT data, in particular text files, stored on the user’s end device and intended for use with the website. Cookies usually contain the name of the website they come from, the duration of storage on the end device, and a unique number.
3. The entity placing cookies on the user’s end device and accessing them is the website operator.
4. Cookies are used for the following purposes:
a) Maintaining the user’s session (after login), so the user does not have to re-enter login and password on every subpage of the website
b) Fulfilling purposes described above under “Important marketing techniques”
5. The website uses two basic types of cookies: “session cookies” and “persistent cookies.” Session cookies are temporary files stored on the user’s end device until logout, leaving the website, or turning off the web browser. Persistent cookies are stored on the user’s end device for the time specified in cookie parameters or until deleted by the user.
6. Web browsing software (web browser) usually allows cookies to be stored on the user’s end device by default. Website users may change settings in this regard. The web browser allows the deletion of cookies. It is also possible to automatically block cookies. Detailed information is contained in the browser’s help or documentation.
7. Restrictions on the use of cookies may affect some of the functionalities available on the website.
8. Cookies placed on the user’s end device may also be used by cooperating entities, in particular: Google (Google Inc., USA), Facebook (Facebook Inc., USA).
IX. Managing cookies—how to grant and withdraw consent in practice
1. If the user does not wish to receive cookies, they may change their browser settings. Please note that disabling cookies necessary for authentication, security, or maintaining user preferences may hinder or, in extreme cases, prevent the use of websites.
2. To manage cookie settings, select the web browser you are using from the list below and follow the instructions:
a) Edge
c) Chrome
d) Safari
e) Firefox
f) Opera
Mobile devices:
g) Android
h) Safari (iOS)
